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terms of service

Shipping: FOB Petaluma, CA. Your order will be shipped within 24 hours (subject to availability), excluding Friday or day prior to Holiday, by UPS ground unless otherwise specified by you.

Terms:
We accept credit card payments: VISA/MC/AMEX. Net 30-day terms can be established after credit review and approval by econscious. All orders, including samples, require signed, written authorization.

Discrepancies: Notify customer service of any discrepancies, including damages, shortages, or incorrect fullfillment. Claims must be submitted within 7 days from receipt of goods.

Returns: Returns are not accepted without prior approval by econscious. Approved returns are accepted in original cartons and charged a 10% restocking fee. econscious cannot accept return of embroidered or imprinted merchandise. Please check your order carefully before embellishing. Returns not accompanied by an econscious Return Authorization number (RA#) will be refused at time of delivery.

Quality: econscious makes every effort to ship you the highest quality goods in the styles and colors you request. Due to the nature of our product, we allow for slight variances in color, texture and design. To ensure that you are always getting our best products, econscious reserves the right to change or improve the details of our products without prior notice.